Privacy Policy

Experience Earth is committed to protecting your privacy and this Privacy Policy sets out what information we collect, how we collect it, and what we do with it.

As a travel brokering company we need to collect personal information about our customers. We need to use and share this information to keep our customers, third-party agents and employees safe and secure. We also need to protect the personal information you entrust with us.

Experience Earth collects personal information through an online form on its website and via direct communications with clients. Experience Earth respects and does its best to protect the privacy of website users and any personal information collected is used solely for the reasons it was given. Personal information is only used by Experience Earth and our trusted trekking and tour operators for the purpose of providing trekking and tour services. We do not provide personal information obtained through our website to other third-parties unless written permission is given (subject to any legal obligation to disclose.

Online payments are processed through a secure third-party site, and Experience Earth does not receive vulnerable information such as credit card details.

Experience Earth does not guarantee that website visitors will have uninterrupted or error-free access to, and use of our website. We also can’t guarantee that any files that are able to be downloaded are error-free and free from viruses or other defects. All website users need to rely on their own judgement in relation to the accuracy, completeness and suitability of all content on the Experience Earth website.

How we use cookies

We use cookies on www.experienceearthtravel.com to improve user experience. Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes and they facilitate a user’s ongoing access to, and usage of a website. Cookies allow Experience Earth to track usage patterns and to compile data and analytics that help us to improve the content, structure and user experience of our website. They also enable third-party vendors, including Google, to show Experience Earth ads to internet users based on their previous use of our website.

Neither Experience Earth nor any third-party, store any personal information in cookie data. Users who do not want cookie information to be collected or shared with third-parties can disable the cookie feature within their browser.